Crisis and Emergency Resources | Dr. Katherine Barteck

Crisis and Emergency Resources

If you or someone you know is in immediate danger, call 911 or go to the nearest emergency room.

This practice does not provide crisis intervention or emergency services, and this website is not monitored for emergencies.

If you are experiencing a mental health emergency, please contact one of the resources below. If a resource is unavailable, call 911 or 988.


Immediate Crisis Support

988 Suicide and Crisis Lifeline

Call or text 988. Available 24/7, free, and confidential. Support for suicidal thoughts, mental health crises, emotional distress, and substance use concerns. Chat available at 988lifeline.org. In Tennessee, call 988 and press 0 for mobile crisis.

Tennessee Statewide Crisis Line

Call 855-274-7471. Available 24/7. Connects you with trained crisis specialists in your area.

Crisis Text Line

Text HOME to 741741. Available 24/7. Free, confidential support via text from trained crisis counselors.


Local Resources: Johnson City, TN

Johnson City Medical Center: Emergency Room

400 N. State of Franklin Rd, Johnson City, TN 37604. (423) 431-6111. Available 24/7.

Woodridge Hospital

403 N. State of Franklin Rd, Johnson City, TN 37604. (423) 431-7111. Available 24/7.

Frontier Health: 24-Hour Crisis Walk-In Center

208 E. Unaka Avenue, Johnson City, TN 37601. 877-928-9062. Available 24/7. Face-to-face evaluations for mental health emergencies, assessments, referrals, and follow-up services.


National Resources

SAMHSA: Substance Abuse and Mental Health Services Administration

Resources for mental health, substance use, and community well-being, including a treatment locator. samhsa.gov.

NAMI: National Alliance on Mental Illness

Call (800) 950-6264, Monday through Friday 10am to 10pm ET. Text 62640. Chat at nami.org/help. Email helpline@nami.org. Free, confidential support and mental health information.


Specialized Resources

Veterans Crisis Line

Call or text 988, then press 1. Available 24/7, free, and confidential. Crisis support for veterans, service members, and their families. Chat available at veteranscrisisline.net.

The Trevor Project

Call 1-866-488-7386. Available 24/7. Crisis intervention and suicide prevention for LGBTQ+ young people. Text START to 678-678. Chat at thetrevorproject.org.

Trans Lifeline

Call 877-565-8860. Available 24/7. Peer support hotline run by and for trans people. translifeline.org.